OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
104 ratings and 69 comments received in the last 90 days.
07 May 2025
Very helpful and nothing too much trouble has we aren't very familiar with touch screens
03 May 2025
Good communication all the time
08 April 2025
Again everything was spot on. Reece delivered my new car to me and set everything up so it was ready for me to drive away which was fab.
03 April 2025
No issues at all - staff very accommodating to my individual work pattern - even offering to stay late to help if needed.
01 April 2025
Very helpful & not pushy. Friendly and the experience was stress free.
01 April 2025
Very professional service from start to finish
27 March 2025
Very good but not perfect
21 March 2025
From taking a test drive to returning to purchase I felt completely at ease with the whole process. As this was my first time buying a brand new car I was unsure about timings but it really was made simple for me.
10 March 2025
The salesman, Jake Bishop, went above and beyond to make this a positive memorable event and he has remained very helpful.
11 May 2025
Excellent customer service. Becky is a credit to Mini Doncaster.
10 May 2025
Because It was true!!!!
03 May 2025
I had a serious software glitch the day before I had to travel 230 miles to the airport. The staff went out of their way to sort the issue even though it was near closing time
30 April 2025
Fast turn around friendly staff
25 April 2025
The work was completed quickly while I waited
25 April 2025
Friendly customer service
20 April 2025
Don't know where to start ,James was brilliant and nothing was too much trouble,Stacy was great getting my cameras fitted and showing me how it works with the app and I have to say coffee was good too,would not hesitate buying another mini from James
20 April 2025
Very good in general. Previously let down by damage to car
19 April 2025
Friendly & helpful staff.
19 April 2025
Unfortunately they did not inform us that the Internet was down and could not remove the oil change icon . When I questioned this I was told by a receptionist oh just come back and we do it another time this costing us more in fuel ?? so not happy .
10 May 2025
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