OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 89 comments received in the last 90 days.
21 September 2025
Great staff at Stratstone Doncaster
12 September 2025
Because I was completely satisfied with everything from the moment I stepped through the door to the moment I drove out. This was entirely due to the friendly and knowledgeable salesperson, Jake.
10 September 2025
Again, all down to the staff, Jake and Lauren in particular dealing with the issues that we faced due to mini finance.
06 September 2025
Great experience, and fantastic friendly service, really enjoyed the experience from start to finish
19 August 2025
It was so easy and stress free
17 August 2025
Fabulous service from the Stratstone team
14 August 2025
As above. The initial visit was good, the email communication was constant and timely, and issues were resolved quickly and effectively. Handover was good. Test drive was good.
05 August 2025
Helpful knowledgable staff. Made it easy for us
04 August 2025
Reece, our salesman, went above and beyond to find and deliver the car we were after in a short time.
24 September 2025
We as family love mini and everything about it... from its Showroom team... its "non pushy" Sales team and all the lads and lasses behind the scene..I have always been treated with respect and curtesy.
23 September 2025
Only got the health check Monday after complaining to the dealership. I spent two hours re formatting the SD card and resetting the dashcam before it would operate as needed normal. My car was parked unsafely in the car park. Can I trust them in the
18 September 2025
Friendly efficient staff.
16 September 2025
Everyone was really helpful especially jamal
16 September 2025
Quick and responsive.
16 September 2025
Jake was very open and helpful. All communications were good and comprehensive.All staff welcoming.
15 September 2025
Very satisfied with the service
15 September 2025
My mini was ready at the time I asked for and came back looking lovely and clean
15 September 2025
As above
14 September 2025
As above
23 September 2025
The professionalism of the sails person, Jake. The car looked stunning when the sheet came off.